How does Tastes Collect Personal Details?
In order to set up an account or make a purchase from the online deli, you will be asked to provide us with some personal information (including your name, address, telephone number and email address). This information is needed in order for us to fulfil your order.
When you set up an account or place an order you will also be given the option to receive further information from us in the future. If you agree to this we will send no more than one email per month. You can change your email preferences at any time by logging into your account or by contacting us. Each email we send will include a reminder of how to unsubscribe and all unsubscribe requests will be processed within ten working days (or within 24 hours if submitted via the "Manage Account" page of this web site).
When you visit our site we automatically log your IP address, your browser type and your access times. We use this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of which pages are viewed.
We may also collect other information, such as your feedback on products you have bought from us.
We are currently trialling Google Analytics in order to gain some insight into how our visitors use our site, and how we can improve it. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. In order to do this we may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
How does Tastes Use and Store Personal Details?
All details collected are stored and used in accordance with the Data Protection Act. Your details are only used for the purpose given when collected.
Your name is used to personalise the delicatessen to enable us to welcome you back or address you in any emails or parcels we send.
Your address, telephone number and email address are used solely to fulfil your order unless your prior consent is explicitly given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilments. Your information will only be disclosed where we are obliged or permitted by law or where it is necessary for us to fulfil your order.
We may correct or supplement your address information, for example adding the Post Code, in order to ensure that your orders are delivered.
If you choose to submit product reviews we will store these reviews and may display them on the web site.
For security purposes we keep a record of the IP address from which certain activities (such as password requests or orders) take place.
What is a Cookie?
A cookie (in this context) is a small amount of data that is sent to you from a web site and stored on your computer's hard drive. It is a short string of text and numbers which can be interpreted by the web site that gave you the cookie.
A cookie in the more traditional sense is a small sweet biscuit, often containing chocolate and/or nuts and quite delicious. You can find out more about yummy cookies in the biscuits section of this web site.
The cookie we use in our online store is a session cookie containing just an ID number which identifies the visitor to the store, as separate from other visitors. No personal information is stored or tracked with these cookies. This is used in our online shop to temporarily store information, such as the contents of your shopping basket. The cookie is essential to the operation of the online shop, without it you will not be able to add items to your shopping basket. This cookie is only valid for your session and is deleted when you close your browser. It will have the name zenid and/or zenInstallID You can turn off, or delete, cookies by following the instructions below, but will be unable to make any purchases from the online deli. You can instead place your order by telephone.
Google Analytics uses first-party cookies to track visitor interactions (such as how you found our site, whether you have visited before, what you click on and how long you spend on each page). We can then use the information to compile reports and to help us improve our site. Google Analytics collects information anonymously and reports web site trends without identifying individual visitors. Google's data privacy and security documentaion explains the steps that Google take to help keep your data protected. The Google Analytics Opt-out Browser Add-on enables you to opt out of being tracked by Google Analytics across all websites you use, including this one. You can opt out of Google Analytics without affecting how you visit or use our site.
Some of our pages use AddThis (a tool for integrating various Social Media sites like Facebook, Twitter, Pinterest etc) which may set a number of cookies on your computer. We use the AddThis social sharing buttons to enable you to follow us and share content with a range of sites, for example to "like" a product, or "tweet" about something in our shop. To do this we allow AddThis to collect certain anonymous information when you visit our web site. AddThis may use this for behavioural advertising on other sites. If you prefer AddThis not to collect information about any of your web site visits for the purpose of delivering targeted advertising, you may use the AddThis global opt out feature. Disabling the AddThis features will remove the social sharing parts of this site, but no other functionality will be affected and you can continue to use our site.
Some of our pages have embedded YouTube videos (in privacy enhanced mode). YouTube may set cookies on your computer when you play the video, but YouTube will not store personally-identifiable cookie information.
How can I Disable or Delete Cookies?
To disable all cookies, or delete any cookies that are already on your computer, you can modify your browser settings. Please visit www.aboutcookies.org for full instructions specific to your browser/device.
Where Can I Find Out More?
For further information on cookies you can visit www.aboutcookies.org.
What About Other Web Sites?